67bk Privacy Policy — How We Handle Your Data

When you register an account with 67bk or use the platform's services, you provide us with personal information directly. This includes:

• Your Bangladeshi mobile number, which serves as your account identifier and primary point of contact.
• Identity verification documents submitted during KYC checks, such as a National ID, passport or driving licence.
• Deposit and withdrawal transaction records, including the mobile wallet identifiers (bKash, Nagad, Rocket or Upay numbers) used.
• Any communications you send to the 67bk support team, including chat transcripts and support ticket content.

When you use the 67bk platform, certain technical and behavioural data is collected automatically by our systems. This includes:

• Device type, operating system version, browser type and screen resolution — used to optimise the platform display for your device.
• IP address and approximate geographic location (city level), used for fraud detection and responsible gaming compliance.
• Session data including login timestamps, pages visited, games played, bets placed and session duration — used for account security monitoring and platform analytics.

67bk uses personal information collected from you for the following purposes. We process data only where we have a legitimate basis to do so — either to fulfil the contract between us, to comply with legal obligations, or where we have a legitimate interest in doing so that does not override your privacy rights:

• Account creation and management: to set up your 67bk account, verify your identity, process deposits and withdrawals, and maintain your account history.
• Platform operation: to deliver the gaming, sports betting and live casino services you use on 67bk, including settlement of bets and delivery of winnings.
• Fraud prevention and security: to detect, investigate and prevent fraudulent transactions, money laundering, underage access and other prohibited conduct.
• Responsible gaming: to monitor play patterns and identify signs of problem gambling, and to enforce any responsible gaming restrictions you have applied to your account.
• Customer support: to respond to queries, resolve disputes and investigate complaints submitted through the 67bk support channels.

All financial transactions on the 67bk platform are denominated in Bangladeshi Taka and processed via mobile payment providers including bKash, Nagad, Rocket and Upay. When you make a deposit or request a withdrawal, 67bk records the mobile wallet number associated with the transaction, the transaction amount and the timestamp. This information is retained for a minimum of five years in order to comply with financial record-keeping obligations.

67bk does not store full card numbers, CVV codes or bank account credentials. All sensitive payment data is handled directly by the respective mobile payment provider in accordance with their own security standards. 67bk receives only the minimum transaction confirmation data required to credit your account or process your withdrawal.

67bk does not sell, rent or trade your personal information to third parties for marketing purposes. We may share your data with third parties only in the following limited circumstances:

• Service providers: technology, fraud detection, and KYC verification partners who process data on our behalf under strict contractual confidentiality obligations.
• Legal compliance: where disclosure is required by applicable law, court order or regulatory authority, including anti-money laundering (AML) reporting obligations.
• Fraud prevention: where we reasonably believe that sharing data with another platform or law enforcement is necessary to prevent or investigate fraud, cheating or other criminal conduct.
• Business transfers: in the event that 67bk is acquired or merges with another entity, your data may be transferred as part of that transaction, subject to the same privacy protections described in this policy.

In all cases where data is shared with third parties, 67bk requires that those parties handle your data in a manner consistent with this Privacy Policy and applicable data protection principles.

The 67bk platform uses cookies and similar local storage technologies to improve your experience and to support platform functionality. 67bk uses three categories of cookies:

• Essential cookies: required for the platform to function correctly, including session authentication, language preference storage, and security tokens. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: used to understand how players interact with the platform — which pages are visited most, where users drop off, and how long sessions last. This data is aggregated and anonymised before analysis.
• Preference cookies: used to remember display settings and user interface choices between sessions, such as previously selected game categories or notification preferences.

You can manage or delete cookies through your browser settings at any time. Disabling analytics or preference cookies will not prevent you from using the platform, but may affect the user experience. Disabling essential cookies may prevent core features such as login from working correctly.

67bk implements technical and organisational measures designed to protect your personal data against unauthorised access, disclosure, alteration or destruction. All data transmitted between your device and the 67bk platform is encrypted using SSL (Secure Sockets Layer) technology. Account passwords are stored using one-way hashing algorithms. Access to personal data within 67bk is restricted to authorised personnel with a legitimate operational need to access it.

No data transmission over the internet or mobile network can be guaranteed as completely secure. While 67bk takes all reasonable precautions to protect your personal data, we cannot provide an absolute guarantee against all security threats. In the event of a data breach that affects your personal information, 67bk will notify affected users in accordance with applicable notification obligations.

As a 67bk player, you have the following rights with respect to your personal data. To exercise any of these rights, contact the 67bk support team through the platform's live chat or via the support email address. We will respond to all verified requests within a reasonable timeframe:

• Right of access: you may request a copy of all personal data that 67bk holds about you.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure: subject to legal retention obligations (such as financial record-keeping requirements), you may request that 67bk delete your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to restrict processing: in certain circumstances, you may request that 67bk restrict the processing of your personal data while a query or complaint is being investigated.

To exercise any of the rights above, contact the 67bk support team with a clear description of your request and your registered mobile number for identity verification. 67bk will acknowledge your request and respond within a reasonable period. We may need to verify your identity before processing your request to protect against unauthorised data access.

67bk retains personal data for as long as your account remains active and for a period thereafter as required by applicable law or legitimate business need. Financial transaction records are retained for a minimum of five years following the date of the transaction. Account registration data is retained for a minimum of five years following account closure. After the applicable retention period has expired and no legal obligation requires continued retention, 67bk will securely delete or anonymise your personal data.

The 67bk platform is strictly intended for individuals aged 21 and above. 67bk does not knowingly collect or process personal data from any individual under the age of 21. If 67bk becomes aware that personal data has been collected from an individual under 21, that data will be deleted promptly and the associated account will be closed. If you believe that a minor has registered an account on the 67bk platform, please contact our support team immediately so that we can investigate and take appropriate action.

67bk reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When a material change is made, the updated policy will be posted on the platform with a revised "Last updated" date at the top of this page. Your continued use of the 67bk platform after the updated policy is posted constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how 67bk handles your personal data.